Shipping Policy
Welcome to the Buy Dried Poppy Pods Shipping Policy page. Here, you will find all the necessary information regarding our shipping processes, timelines, and policies. Our goal is to ensure that your order reaches you safely and promptly.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Special Requests: If you have any special requests or need expedited processing, please contact our customer service team, and we will do our best to accommodate your needs.
Shipping Rates and Delivery Estimates
Domestic Shipping: We offer several shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
International Shipping: We offer international shipping to select countries. Shipping charges and delivery times vary based on the destination and will be calculated at checkout.
- Standard International Shipping: 7-14 business days
- Express International Shipping: 3-7 business days
Shipping Confirmation and Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can track the status of your shipment using the link provided in the email.
Customs, Duties, and Taxes
- International Orders: Buy Dried Poppy Pods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Address
- Accuracy: Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order is processed.
Damages and Issues
- Damaged Goods: Buy Dried Poppy Pods is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
- Incorrect Orders: If you received the wrong item, please contact us immediately so we can rectify the situation.
Returns and Refunds
For information regarding returns and refunds, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at:
- Email: info@buydriedpoppypods.com
Thank you for choosing Buy Dried Poppy Pods. We appreciate your business and look forward to serving you!